Courses de Customer Service en Illinois

School: TrainSmart

Class Length 1 Day Overview “It is not enough to merely satisfy the customer; customers must be “delighted” surprised by having their needs not just met, but exceeded.” A. Blanton Godfrey Customer Service is...

Category: Customer Service

Study mode: At the institution

Quality Service To Customers Workshop

School: TrainSmart

Class Length Customizable Overview When customers are unhappy with the service they receive, most don’t complain--they simply don’t come back. “Quality Service: Defining It, Building It and Sustaining It” uses...

Category: Customer Service

Study mode: At the institution

Improving Customer Service Skills Workshop

School: TrainSmart

Class Length 1 Day Overview Increase customer and employee satisfaction by improving communication and problem solving skills. This course will provide skills, ideas and techniques to improve customer service...

Category: Customer Service

Study mode: At the institution