Masters and Courses in Customer Service | Educaedu

Building the Customer Centric Organization - Training Program

School: Alliance Training and Consulting

In this interactive session participants discover new techniques and processes to create customer centricity within their organizations and create a clear path to growth and profitability. The program examines processes and identifies resources needed...

Category: Customer Service

Study mode: At the institution

Meeting Customer Service Challenges in the Public Sector - Training Program

School: Alliance Training and Consulting

Specifically designed for public services and government agencies, this imaginative and interactive customer service training uses real-world examples to train public employees how to create satisfied customers at every customer contact. This seminar...

Category: Customer Service

Study mode: At the institution

Customer Service Excellence Workshop

School: TrainSmart

Class Length 1 Day Overview “It is not enough to merely satisfy the customer; customers must be “delighted” surprised by having their needs not just met, but exceeded.” A. Blanton Godfrey Customer Service is...

Category: Customer Service

Study mode: At the institution

Quality Service To Customers Workshop

School: TrainSmart

Class Length Customizable Overview When customers are unhappy with the service they receive, most don’t complain--they simply don’t come back. “Quality Service: Defining It, Building It and Sustaining It” uses...

Category: Customer Service

Study mode: At the institution

Improving Customer Service Skills Workshop

School: TrainSmart

Class Length 1 Day Overview Increase customer and employee satisfaction by improving communication and problem solving skills. This course will provide skills, ideas and techniques to improve customer service...

Category: Customer Service

Study mode: At the institution

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